For the invoices still in drafts
The work is done. The invoice is… in drafts. Sent on time, chased politely, actually paid — without you playing the heavy.
Free to try — no card, no call
You’re not bad with money. You’re bad at asking for it — which is different, and fixable.
Chasing money from people you like is the worst job in a small business, which is why it doesn’t happen. So it becomes ours: the reminder comes from the business, not from you, and it’s courteous every single time.
First pass: everything unsent goes out, everything overdue gets a graceful nudge. Then the system: reminders on a schedule, escalating gently, with you cc’d or not — your call.
A chase is a Quick fix (1 credit). Setting up the reminder rhythm is a New piece (5). Walk is eight credits a month — the rhythm built once, then the monthly nudge run with credits spare for whoever else went quiet.
Everything else gets sized in credits: a quick fix is 1, an update 2, a new piece 5, a build 12. You always see the size before anything starts.
Run out mid-month? Credits are $39 each as a member ($49 without) — always asked, never surprise-billed. One credit is about an hour of expert work, and credits expire at the end of the month. Embedded and Partner start at $3,999 a month when you need capacity rather than credits. Every plan cancels in one email.
A polite reminder from “the office” usually improves it — clients respect a business that runs like one. The awkwardness was mostly in your head, and now it’s in ours.
That stops being a reminder problem. We’ll tell you plainly when it’s time for a firmer letter — and you decide, with the options in front of you.
Yes — send the amounts and we draft, send, and log them. That’s usually an Update (2) a month.
Free · no card · no call